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FeedbackPlatform vs Google Reviews
This is not either/or. Google reviews are free and important, and FeedbackPlatform helps you get more of them: the Review Hub sends happy customers to Google, unhappy ones reach you privately first, and a widget shows your Google reviews on your own site.
Starter is €99 a year for one domain, with a 14-day free trial. Growth covers 5 domains for €299 a year.
Google Business Profile and its reviews are free. Google does not offer a widget for your website, automatic invitations or a private feedback form.
Why businesses pick FeedbackPlatform
More Google reviews
One link and QR code that sends happy customers straight to your Google review form.
Show them on your site
Google has no website widget. FeedbackPlatform does, in six layouts.
Hear problems first
Unhappy customers can tell you privately before they post publicly.
One inbox
Google and FeedbackPlatform reviews in one place, with AI reply drafts.
Side by side
| FeedbackPlatform | Google Reviews | |
|---|---|---|
| Price | Free, paid from €8.25/month | Free |
| Contract | Yearly, cancel any time before renewal | None |
| Free plan | Yes | Yes |
| Where reviews are collected | Google, FeedbackPlatform and other platforms you choose | |
| Google reviews in your website widget | Yes, next to your own reviews | No |
| Private feedback before a public review | Yes, with the public option always available | — |
| Webshop trustmark with legal check | No | No |
Source: www.google.com, checked November 2026. Prices can vary by country and change over time.
When Google Reviews is the better choice
- You only need a Google profile and are happy to ask every customer for a review yourself.
Switching takes about ten minutes
- Create a free accountYour profile probably exists already. Claim it and verify your domain.
- Connect your platformsAdd Google and your Google Reviews profile, so all reviews count in one place.
- Add the widgetPaste one line of code and your best reviews show on your site.
Questions
Is FeedbackPlatform cheaper than Google Reviews?
FeedbackPlatform Starter costs €99 a year (€8.25 a month). Google Reviews: Google Business Profile and its reviews are free. Google does not offer a widget for your website, automatic invitations or a private feedback form.
Can I use FeedbackPlatform next to Google Reviews?
Yes. You can add your Google Reviews profile as a review platform. Your FeedbackPlatform profile then shows its rating next to Google and your own reviews, and the Review Hub can still send some customers there.
How long does it take to switch?
About ten minutes: create a free account, verify your domain, connect Google, and paste one widget code on your site. Your 14-day Starter trial needs no credit card.
Do I lose my old reviews?
No. Reviews stay on Google Reviews and keep counting in your combined FeedbackPlatform profile when you add it as a source.
Try it on your own business
14 days of Starter free. No credit card, no sales call.