Login
FeedbackPlatform vs Trusted Shops
Trusted Shops sells a certified trustmark with buyer protection, which is well known in Germany. If you mainly need more and better-visible reviews, FeedbackPlatform does that for a flat €99 a year instead of a revenue-based fee.
Starter is €99 a year for one domain, with a 14-day free trial. Growth covers 5 domains for €299 a year.
Basic is free. Paid packages start from €69/month (Starter), €169/month (Grow) and €459/month (Professional). The price depends on your online revenue, with a minimum 12-month term paid yearly.
Why businesses pick FeedbackPlatform
Flat price
€99 a year for Starter, no matter how much you sell.
Google reviews count
Happy customers can be sent to Google, not only to one platform.
Any business
Shops, local businesses, SaaS and services: not only webshops.
AI help
Reply drafts in the reviewer's language and a summary of what customers praise and complain about.
Side by side
| FeedbackPlatform | Trusted Shops | |
|---|---|---|
| Price | Free, paid from €8.25/month | From €69/mo, by revenue |
| Contract | Yearly, cancel any time before renewal | 12-month minimum, price depends on revenue |
| Free plan | Yes | Yes |
| Where reviews are collected | Google, FeedbackPlatform and other platforms you choose | Trusted Shops only |
| Google reviews in your website widget | Yes, next to your own reviews | No |
| Private feedback before a public review | Yes, with the public option always available | — |
| Webshop trustmark with legal check | No | Yes |
Source: business.trustedshops.de, checked November 2026. Prices can vary by country and change over time.
When Trusted Shops is the better choice
- You sell mainly in Germany or Austria and want the certified trustmark with buyer protection.
- You need a legal check of your webshop as part of the package.
Switching takes about ten minutes
- Create a free accountYour profile probably exists already. Claim it and verify your domain.
- Connect your platformsAdd Google and your Trusted Shops profile, so all reviews count in one place.
- Add the widgetPaste one line of code and your best reviews show on your site.
Questions
Is FeedbackPlatform cheaper than Trusted Shops?
FeedbackPlatform Starter costs €99 a year (€8.25 a month). Trusted Shops: Basic is free. Paid packages start from €69/month (Starter), €169/month (Grow) and €459/month (Professional). The price depends on your online revenue, with a minimum 12-month term paid yearly.
Can I use FeedbackPlatform next to Trusted Shops?
Yes. You can add your Trusted Shops profile as a review platform. Your FeedbackPlatform profile then shows its rating next to Google and your own reviews, and the Review Hub can still send some customers there.
How long does it take to switch?
About ten minutes: create a free account, verify your domain, connect Google, and paste one widget code on your site. Your 14-day Starter trial needs no credit card.
Do I lose my old reviews?
No. Reviews stay on Trusted Shops and keep counting in your combined FeedbackPlatform profile when you add it as a source.
Try it on your own business
14 days of Starter free. No credit card, no sales call.